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Frequently Asked Questions

  • What are the check-in and check-out times at Hotel Metro?
    Check-in at Hotel Metro is 4:00 PM  and check-out is by 11:00 AM. Early check-in and late check-out at Hotel Metro may be available for an additional fee and are subject to availability on the day of arrival or departure.
  • Is parking available at Hotel Metro, and how much does it cost?
    Hotel Metro offers onsite valet parking for guests. Valet parking at Hotel Metro is $46.00 per night, plus tax, depending on booking source, and includes in-and-out privileges. Oversized vehicle, RV, bus, or truck parking at Hotel Metro may be available for an additional surcharge.
  • Is Hotel Metro pet-friendly?
    Hotel Metro is a pet-friendly hotel and welcomes dogs during guest stays. Hotel Metro typically allows up to two dogs per room, with a maximum weight of approximately 25 lbs per pet. A non-refundable pet fee of around $75.00 per stay applies, along with a nightly deposit. Service animals are always welcome at Hotel Metro and are exempt from all fees.
  • Does Hotel Metro have a pool or fitness center?
    Hotel Metro does not have a swimming pool on property. However, Hotel Metro does offer guest access to a fitness center during their stay, providing convenient options for maintaining workout routines while visiting downtown Milwaukee.
  • Is Wi-Fi available at Hotel Metro, and is it free?
    Marriott Bonvoy members staying at Hotel Metro receive complimentary in-room Wi-Fi when booking directly through Marriott channels.
  • Is there a restaurant on site at Hotel Metro?
    Hotel Metro is home to Oggie's Kitchen & Bar, the on-site restaurant and lounge offering breakfast, dinner, cocktails, and room service. Guests staying at Hotel Metro can enjoy convenient dining without leaving the property.
  • Where is Hotel Metro located?
    Hotel Metro is centrally located at 411 East Mason Street in downtown Milwaukee, Wisconsin. Hotel Metro sits approximately 0.1 miles from the city center and is within walking distance of Lake Michigan, the Historic Third Ward, and major downtown attractions.
  • How far is Hotel Metro from Milwaukee Mitchell International Airport (MKE)?
    Hotel Metro is located approximately 7 to 8 miles from Milwaukee Mitchell International Airport. Travel time from MKE to Hotel Metro typically ranges from 15 to 20 minutes by car, depending on traffic conditions.
  • Does Hotel Metro offer breakfast?
    Hotel Metro offers breakfast through its on-site restaurant, Oggie's Kitchen & Bar. Breakfast options at Hotel Metro may vary by season and day, and pricing is not typically included unless specified in a room package or promotional rate.
  • What is the cancellation policy at Hotel Metro?
    Hotel Metro's cancellation policy varies depending on the rate type and booking source. Most standard reservations at Hotel Metro require cancellation at least 48 hours prior to arrival to avoid penalty, though prepaid and promotional rates may be non-refundable.
  • Is Hotel Metro accessible for guests with disabilities?
    Hotel Metro offers ADA-compliant accommodations and accessible public spaces. Accessible guest rooms at Hotel Metro include features designed to support mobility, hearing, and visual needs. Guests are encouraged to contact Hotel Metro directly to confirm specific accessibility requirements.
  • Is Hotel Metro a non-smoking hotel?
    Hotel Metro is a 100% non-smoking property. Smoking is not permitted in guest rooms or indoor public areas at Hotel Metro, and a cleaning fee may apply if smoking policies are violated.
  • Does Hotel Metro host weddings or private events?
    Hotel Metro offers event and meeting spaces suitable for weddings, private celebrations, and corporate gatherings. Hotel Metro is frequently chosen for intimate weddings, rehearsal dinners, and boutique-style events in downtown Milwaukee.
  • Does Hotel Metro have a rooftop bar?
    Hotel Metro features a seasonal rooftop tiki bar, offering guests a unique Indoor and outdoor experience with views of downtown Milwaukee.
  • What attractions are near Hotel Metro?
    Hotel Metro is within walking distance of many popular Milwaukee attractions, including the Milwaukee RiverWalk, Historic Third Ward, lakefront parks, shopping, dining, and major entertainment venues. Staying at Hotel Metro places guests in the center of downtown Milwaukee's cultural and business districts.
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